What it does
An always-on chat widget answers product and store questions and books customers around the clock, trained on your real menu and policies. It carries the conversation in your brand voice and hands off to a person the moment one is needed.
Ships as part of Communication Hub, one login and one bill, built so a hemp or kava shop never gets surcharged or shut off for selling what it sells.
Why it wins
ReplacesTidio plus Lyro AI chat (about 82 dollars a month, chat only, no compliance layer)
Built forShops that get after-hours traffic and lose it because no one is there to answer.
Webchat is one of the two channels that stays compliant for hemp sellers, which is why the module leads with it.
The evidence
85%
of callers who go unanswered never call back. They call the next business on Google.
78%
of customers buy from the first business that responds to their inquiry.
Comes with Communication Hub
AI Website Chat is one piece. Every part below works alongside it under the same login.
Missed-call Text-back
A missed call is a sale walking out the door. Catch it in seconds.
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Unified Inbox
One thread per customer. Every channel. Full memory.
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Brand-voice Drafting
Replies that sound like you, ready before you finish reading.
Explore this part →
Compliance Guardrail
It catches the wrong word before it ever sends.
Explore this part →
Hot-leads Digest
The short list of who is ready to buy today.
Explore this part →